Agency CRM Platform

Every Lead. Every Channel. One Command Center.

Quantum Contact is purpose-built for high-volume agencies — a Kanban pipeline, unified SMS & email inbox, AI reply generation, drip campaigns, and multi-step automation in a single, isolated workspace.

Quantum Contact — Contacts Dashboard
2,300+
Contacts managed per tenant
SMS + Email
Unified in one inbox
Zero
Cross-tenant data leakage
AI
Unuthuru reply generation

Everything your agency actually needs.

No bloated feature checklists. Every module in QC is built specifically for teams working high-volume pipelines and multi-channel outreach — contacts, pipeline, inbox, campaigns, and AI, all in one place.

CRM

Contact Management

A fully searchable contact database with filtering by tag, list, status, and custom fields. Import thousands of leads with automatic deduplication.

  • Custom field builder — text, number, date, dropdown, multi-select
  • Tag and contact list segmentation
  • Bulk import with custom field mapping
  • Full activity timeline: messages, notes, webform submissions
  • Smart deduplication on intake and import
Contacts view
Pipeline

Opportunities Pipeline

A fully configurable Kanban board that tracks every deal from first touch to close. Stages, deal values, and statuses are all customizable per tenant.

  • Drag-and-drop Kanban cards with contact, address, and deal value
  • Custom pipeline stages configured per organization
  • Win / loss status tracking with timestamps
  • Webform submissions auto-create or merge opportunities
  • Linked directly to contact records
Opportunities pipeline
Automation

Drip Campaign Engine

Build multi-step automated sequences triggered by tags, webform events, or manual enrollment. Run SMS, email, or mixed campaigns with full conditional logic.

  • Multi-step sequences with configurable delays between steps
  • Trigger enrollment on webform submit, tag assignment, or manually
  • SMS steps via native Twilio integration
  • Email steps with per-tenant sending identities
  • Real-time delivery and reply tracking
Campaign builder
Lead Intake

Webform Builder

Deploy embeddable forms that pipe leads directly into your QC pipeline. Field mapping, webhook forwarding, and auto-opportunity creation are built in — no third-party form tool required.

  • Custom field mapping from form input to contact record
  • Submissions auto-create contacts and opportunities
  • Webhook forwarding to any external endpoint
  • Embeddable on any site with a single script tag
  • API key authentication per form
Productivity

Tasks

A task workspace that keeps your team's follow-ups, callbacks, and action items connected to the contacts and opportunities they belong to.

  • Create tasks from contact or opportunity records
  • Assign tasks to team members
  • Due date and priority tracking
  • Tasks linked to full contact context
AI

AI Agent Workspace

Configure and deploy AI agents that operate directly inside your QC workspace — handling routing, generating replies, and surfacing insights without leaving the platform.

  • Dedicated agent configuration UI
  • Agents with access to contact and conversation context
  • Connects to Unuthuru AI reply generation
  • Extensible via the Marketplace
Unified inbox with AI

One inbox. Every conversation.

No more switching between an SMS tool, email client, and CRM. Quantum Contact routes every inbound message — whether SMS or email — into a single threaded inbox tied directly to the contact record.

  • Native Twilio SMS with per-tenant sending numbers managed inside QC settings
  • Email conversations threaded alongside SMS in one view
  • Full conversation history linked to the contact timeline
  • Multiple team members can work the inbox simultaneously
  • Inbound routing assigns conversations to the right rep
  • Message status tracking — sent, delivered, failed

The Unuthuru reply generator reads the full conversation context and drafts intelligent, on-brand responses in seconds. Your reps review and send — no copy-pasting, no guessing what to say.

Plugs into what you already use.

QC isn't designed to replace your entire stack — it's designed to be the hub. Native integrations, open webhooks, and a clean API make it easy to pipe data in from any source and push it out to any destination.

  • Twilio — manage SMS sending numbers directly inside QC settings with sync
  • Inbound webhooks — catch and parse JSON payloads from any external source
  • Webform API — authenticated endpoints for high-volume lead intake
  • Email integrations — per-tenant sending identities with reply routing
  • Marketplace — installable apps and extensions on the QC platform
Twilio SMS
Email
Webhooks
REST API
Marketplace
Integrations settings

Isolated by design. Scalable by default.

Every organization on QC operates in a fully isolated tenant. There is no shared data pool — your contacts, conversations, pipeline, and settings belong to your workspace alone.

Data Isolation

Each tenant gets its own sub-database. Zero cross-contamination between organizations regardless of scale.

Team Access Control

Invite users by email with admin or agent roles. Users can only access the tenant workspaces they're assigned to.

Per-Tenant Configuration

Custom fields, pipeline stages, tags, contact lists, sending numbers, webforms, and org settings are all independent per tenant.

Database-Level Security

Access is enforced at the Firestore rule level — not just the UI. Users can only read and write records belonging to their assigned tenant.

Your workspace is waiting.

Quantum Contact is not a self-serve SaaS — workspaces are provisioned and configured for each organization. Request access below and we'll get your team set up.

Request a Workspace

Tell us about your operation and we'll configure your isolated QC environment.